Terms of Use
Last updated: September 2026
What Depression.pk is
Depression.pk is a platform that connects people with independently licensed mental-health professionals for therapy, alongside free mental-health education and awareness resources. It is not an emergency crisis service. Zara's replies and the content on this site are not medical advice and do not replace professional care.
Not a substitute for professional help
Zara is not a therapist, psychiatrist or medical professional. Her replies are not diagnoses and not treatment plans. If you are in crisis, contact emergency services or visit /get-help.
How Zara works
Depression.pk is built and run by a team — volunteers and professionals, in Pakistan and around the world. We are a technology company, and Zara is built using artificial intelligence. That is how she can be awake at three in the morning when you cannot sleep, and answer in Urdu, Roman Urdu or English without you waiting weeks for an appointment. When something needs a human being — and there are moments that do — a person on our team is alerted.
AI gets things wrong. It can misread a situation, miss something that mattered, or put something clumsily. We have built rules to keep it safe: it will not give you a medication or a dose, it will not diagnose you, it will not invent a helpline number, and if what you write suggests you may be in danger it gives you real, checked numbers and tells a person on our team. We have tried our best with those rules, and we will keep improving them, but they are not perfect and we are not going to pretend otherwise.
So please read what Zara says as a friend who wants to help — not as medical advice. Anything that matters, take to a doctor or a qualified counsellor. And if something she says is wrong or unhelpful, tell us, because that is how it gets better.
Emergency situations
If you are in immediate danger: call 115 (Pakistan), 999 (UK), or 911 (USA). Do not rely on Depression.pk as your only support in an emergency.
Accuracy of information
We work to ensure content is accurate and evidence-informed. Mental-health science evolves and individual circumstances vary. Always discuss your situation with a qualified professional.
Your use of the platform
Use Depression.pk in good faith. Do not attempt to misuse or disrupt the platform or harm other users.
Intellectual property
All content is owned by or licensed to Depression.pk. Do not reproduce without permission.
Limitation of liability
To the fullest extent permitted by law, Depression.pk accepts no liability for decisions made based on information on this platform.